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Your privacy matters to us. Read our policies to understand how we collect, use, and protect your information.
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Privacy Policy
Last updated: January 2025
Prime Grills LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely through our payment partners)
- Order history and preferences
- Communications with our customer service team
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about orders, products, and services
- Send promotional communications (with your consent)
- Improve our website and customer experience
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations
- Shipping carriers for order delivery
- Payment processors for transaction handling
- Law enforcement when required by law
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Terms of Service
Last updated: January 2025
By accessing or using the Prime Grills LLC website, you agree to be bound by these Terms of Service. Please read them carefully.
Use of Website
You may use our website for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
Product Information
We strive to provide accurate product descriptions and pricing. However, we reserve the right to correct any errors and to change or update information at any time without prior notice.
Orders and Payment
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel orders
- Prices are subject to change without notice
- Payment must be received before order processing
Limitation of Liability
Prime Grills LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
Governing Law
These Terms shall be governed by the laws of the State of Maryland, without regard to its conflict of law provisions.
Contact Us
If you have questions about our policies, please contact us.
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